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About Whelan construction and development
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Whelan - Patrick HouseCompany Background

We have been described as ‘a cornerstone in the north east construction sector’. With a solid history of over 30 years trading, we are proud to have become established as a leading independent firm with a desirable reputation.

Our history has provided us with a vast depth of knowledge in the construction industry - enabling us to operate a very efficient and effective service, with a quality project delivery that is second-to-none.

As a family run, medium sized firm, we have a unique culture that is reflected in our friendly and straightforward approach. Over the years we have built up strong relationships with our suppliers, subcontractors, clients and stakeholders, and have established a comprehensive resource network that allows us to respond effectively to client needs.

Our commitment to both our staff and our clients is what makes us successful and has earned us our superb track record…

Project Efficiency & Management:
• 100% of projects completed on time
• 100% of projects completed on budget
• Substantial investment made to adapt to modern working methods and keep abreast of industry developments

Employee Relations & Resource Capabilities
• 85% below industry average staff turnover with an average employment term of 15yrs
• Wide-ranging capabilities – full range of in-house services from design to development
• Annual training assessments and upgrades to keep staff skills and service levels high

Client Relations
• 80% of new orders derived from repeat business
• 100% of clients ranked service as Very Good or Excellent in individual project appraisals
• Construction unanimously described in an independent survey as one of the most conscientious and quality-led firms in the north east

Supplier Relations
To ensure we deliver the highest standards possible to our clients all our suppliers and subcontractors adhere to Whelan's strict quality criteria and are re-appraised regularly.
We are known for our attention to detail and our consistent and thorough completion checks on all projects prior to handover.

Industry Excellence
• Winner of the RICS NE Renaissance Award for Best Commercial Project 2006
• Winner of the Constructing Excellence Commendation for Innovation 2006
• Winner of the NE Journal Landmark Award Best Contractor 2005
• Commendation in Service Network's Culture For Success Award 2006
• Finalist in The Journal Newspaper's Company Of The Year 2006 (Tyneside & Northumberland heats)
• Winner in the Property Executive North Magazine's Award for Excellence in Construction 2007
• Winner of The Journal Landmark Award for Office Development 2007

We are well known for both our commercial and industrial projects, along with our growing portfolio of own name developments and partnering projects (See Projects page for more information).

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